A well-designed job aid can transform complex government regulations into actionable guidance. These templates demonstrate how visual design and information architecture work together to support on-the-job performance.Â
Job aid template designs created for DOD acquisition professionals, each demonstrating different approaches to presenting "Other Than Commercial Computer Software" information - a complex topic requiring clear, accessible presentation.
These templates showcase my ability to transform dense regulatory content into user-friendly performance support tools. The client specifically praised the innovative use of QR codes and the shift from "Additional Resources" to "Essential Resources" - demonstrating how small design decisions can improve user experience.
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Problem 1: Information Density
Complex DOD regulations needed to be distilled into quick-reference formats
Multiple DFARS provisions and technical definitions to organize
Balance between completeness and usability
Problem 2: Visual Hierarchy
Need to guide users quickly to critical information
Distinguish between definitions, requirements, and resources
Create scannable layouts for time-pressed professionals
Problem 3: Flexibility Requirements
Templates needed to work across different content types
Had to accommodate varying amounts of information
Required consistent branding while allowing customization
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Solution 1: Progressive Information Architecture
Two-column layout: Balanced presentation with main content and sidebar resources
Two-page spread: Extended format allowing for comprehensive coverage
Three-column cards: Modular design for step-by-step information flow
Solution 2: Visual Design Elements
Color coding: Red headers for DAU branding, clear section differentiation
Image placeholders: Strategic placement to break up text
QR codes: Quick access to digital resources
Consistent typography: Clear hierarchy between headers and body text
Solution 3: User-Centered Language
Changed "Additional Resources" to "Essential Resources" (praised by client)
Used bullet points for scannable content
Simplified complex regulatory language
Grouped related information logically
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Two-Column Layout (Page 1):
Main content area with clear sections
Left sidebar for "Essential Resources"
Image placeholders to break up text
Key Definitions, Critical Requirements, and Implementation Overview
Two-Page Spread (Pages 2-3)
Page 1: Understanding Software Categories, Implementation Requirements, Critical Considerations
Page 2: Additional Implementation Details with DFARS Provisions, Best Practices
QR code integration for digital access
"Page 1 of 2" and "Page 2 of 2" navigation indicators
Three-Column Card Design (Page 4)
Modern card-based layout
Three connected sections: Definitions & Scope, Requirements, Implementation
Visual flow guides users through content
Full-width Additional Resources section at bottom
My Impact:
Client loved the templates, particularly the QR code integration and layout
"Essential Resources" terminology adopted across other materials
Templates provided foundation for multiple job aids in the project
Improved accessibility to complex regulatory information
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ACQ Job Aid Templates.pdf
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