First Things First

Quality assurance is a critical but often unseen part of instructional design. This document showcases my systematic approach to ensuring course quality.

What You'll Be Viewing

This is a QA commentary document from a 50+ screen government eLearning course. Each row represents an issue identified during my review, with specific instructions for the development team (project manager, instructional designers, graphic artists, and software developers).

Why I Added This to My Portfolio

This document demonstrates my Quality Assurance (QA) capabilities beyond just instructional design. It shows I can identify structural, instructional, and formatting issues that impact user experience or violate contractual standards (Section 508 compliance, Performance Work Statements). This QA work showcases my attention to detail and ability to improve course quality across multiple dimensions.

Document Structure Explained

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Scene/Page: The specific slide number where the issue was found
Type of Change: Categories like Text, Image, Function, or Other
Change From: The current state that needs correction
Change To: My specific recommendation for fixing the issue
Reviewer Notes: Additional context for the team

Types of Issues I Address

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Here are a few examples of the problems and solutions you'll see in the document below:

Missing Navigation Labels: Added "Rewind" and "Forward" labels to chevron buttons across all dialogue pages
Inconsistent Formatting: Standardized headers and text styling for professional consistency
Accessibility Concerns: Ensured all interactive elements had clear instructions for closing/navigation

See the full QA document below for all identified issues and recommended solutions across the 50+ screen course.